FREQUENTLY ASKED QUESTIONS

ARE YOUR PRODUCTS AUTHENTIC?

Yes. 100%. Every product we sell is sourced directly from brands or authorized distributors. We have a physical store in Salem, NH where you can verify in person. If you ever receive an inauthentic item we refund you in full, no questions asked.

HOW LONG DOES SHIPPING TAKE?

Standard shipping takes 3-7 business days across the US. Expedited options are available at checkout. Orders placed before 2PM EST ship same day.

DO YOU OFFER FREE SHIPPING?

Yes. Free standard shipping on all orders $150 and over. Orders under $150 ship for a flat rate of $7.99.

CAN I RETURN OR EXCHANGE AN ITEM?

Yes. We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. No restocking fee on full-price items. Sale items are store credit only. Start your return via our Contact page.

HOW DO I KNOW MY SIZE?

Most of our brands run true to size but some streetwear brands fit oversized by design. Check the product description for fit notes. When in doubt, size up. You can also visit our Salem NH store to try items on before buying.

DO YOU HAVE A PHYSICAL STORE?

Yes. 99 Rockingham Mall, Suite E-206, Salem, NH 03079. Open during regular mall hours. If you order online you can choose in-store pickup — usually ready within 2 hours.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and Shop Pay installments (pay in 4 interest-free installments).

HOW DO I TRACK MY ORDER?

You'll receive a tracking number by email once your order ships. You can also track via the Shop app if you checked out with Shop Pay.

DO YOU SHIP INTERNATIONALLY?

Currently we ship within the United States only.

CAN I CANCEL OR EDIT MY ORDER?

Contact us immediately via our Contact page. We process orders fast — if it hasn't shipped we can cancel or edit it. Once shipped we cannot make changes.