Refund policy

RETURNS & EXCHANGES

THE SHORT VERSION
Changed your mind? No problem.
Wrong size? We'll fix it.
Damaged or wrong item? We cover everything.

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FULL-PRICE ITEMS — CASH REFUND
30-day return window from delivery date.
No restocking fee.
Items must be unworn, unwashed, 
tags attached, original packaging.
Customer covers return shipping.
We cover replacement shipping on exchanges.

SALE ITEMS — STORE CREDIT ONLY
All sale items are final sale for cash refunds.
Store credit issued within 24 hours of 
return approval. Never expires. 
Use on any full-price item.

DAMAGED OR WRONG ITEM
We cover everything — return label, 
replacement shipping, full refund.
No questions asked.
Report within 7 days of delivery.

AUTHENTICITY GUARANTEE
If any item is not 100% authentic,
full refund, no return required.
This has never happened. It never will.

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HOW TO RETURN
1. Contact us at 1000degree.com/pages/contact
2. We approve your return within 24 hours
3. Ship to: 99 Rockingham Mall, Suite E-206,
   Salem, NH 03079
4. Refund processed within 3 business days
   of receiving your item

EXCHANGES
We ship your replacement immediately 
after return approval — you don't have 
to wait for us to receive the original.
We cover replacement shipping.

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NOT ELIGIBLE FOR RETURN
· Items without original tags or packaging
· Items showing signs of wear or washing
· Gift cards
· Items marked Final Sale at purchase

QUESTIONS
Contact us at 1000degree.com/pages/contact
We reply within 24 hours on business days.